Shipping & Delivery

Free shipping over $30 worldwide via Fedex/DHL/USPS,less than $30 must pay $10.99

please note that we can not ship packages to P.O. Box or APO/FPO addresses.

The shipping & delivery time would be 5-7 business days (Monday to Friday) to arrive(US/CA/UK/AU).10-20 business days rest countries

Pls note:

P.O.Box is not acceptable

Order Cutoff Time: 2pm (GMT +08:00) Hongkong Standard Time

Handling Time: 1-5 Business Days

Transit Time: 3-5 Business Days

All the data above is based on our current orders shipping experience, pls kindly understand that there would be some slight difference for different places. We ship Monday through Friday, excluding weekends and holidays. You will receive a confirmation e-mail with the tracking link once your order ships which can take up to 48 hours to update. If you do not see your shipping confirmation email in your inbox after 1-2 business day, please double check your junk/spam or promotions folder.Any questions about your shipping feel free to contact our professional service team via service@papayahair.com

INTERNATIONALS SHIPPING TAX

If you're shipping to a country outside the U.S., your order may be subject to import duties and taxes, which are levied once your package reaches your country. service@papayahair.com is NOT responsible for any duties, taxes, or additional charges that may be charged by Customs for international deliveries.

Any refused international packages will incur a 30% restocking fee of the total order amount.

Please note that the shipping carrier may pay on your behalf for any duties and taxes, as soon they enter the country. This simple process ensures that the courier can deliver your package in the shortest possible transit time. On some occasions, you may receive an invoice from them after the delivery of goods, for the charges they have paid on your behalf at the destination, plus a small administration fee. As we are unable to advise the amount of what these fees might be, we recommend contacting your country's customs office or tax agent for respective charges and rates on importing hair products.

Any questions about shipping & delivery, feel free to contact our professional service team at service@papayahair.com 

Tel: +86 177 2436 9182

Address: Room P40, 2nd and 3rd Floor, No. 1-11 Tangji Street, Tangdong, Tianhe District, Guangzhou,China